Monthly Archives: September 2010

Travel Innovation? Free Webinar!

Wondering about the current state of innovation in the corporate travel industry? The fine folks at BTN Group (formerly PromediaTravel) are hosting a free webinar on this topic tomorrow.  Sponsored by BCD Travel, your panelists are Eric Bailey at Microsoft, … Continue reading

Posted in Innovation, Travel Management | Leave a comment

OMG! Where Are Our Travelers??

Count yourself lucky if you are a travel manager who has never had to say this. A session in NBTA Europe’s conference drove this point home. It used the Great Ash Cloud as a textbook example of how companies, airlines … Continue reading

Posted in Travel Management | Tagged , , | 4 Comments

Forecast for Travel Buying Tools

Are there any better ways to buy business travel, other than the standard RFP/tender? That’s the question I took on in Lisbon a couple of weeks ago.  This slide summarizes my views on four alternatives. With a few exceptions, it’s … Continue reading

Posted in Airlines, Ground Transport, Hotels, Travel Procurement | 2 Comments

Stairsteps to Data Heaven

Why is it so damned hard to get great value from the sea of travel data out there? You’d think that corporate travel, a large and mature industry, would have cracked the code by now. And yet most buyers are … Continue reading

Posted in Data, Metrics and KPIs | Tagged , , , | 2 Comments

Terrific NBTA Europe Conference

NBTA Europe, with strong support from Paul Tilstone and the fine ITM staff, put on an excellent conference in Lisbon last week. About 220 delegates attended from all over Europe, plus a few of us from North America.  Topics included: … Continue reading

Posted in Education | Tagged , , , | 1 Comment