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This blog is for anyone involved in the travel industry. I focus mostly on the procurement and management of corporate travel, with a bent toward best practices and innovation.
Monthly Archives: September 2010
Travel Innovation? Free Webinar!
Wondering about the current state of innovation in the corporate travel industry? The fine folks at BTN Group (formerly PromediaTravel) are hosting a free webinar on this topic tomorrow. Sponsored by BCD Travel, your panelists are Eric Bailey at Microsoft, … Continue reading
Posted in Innovation, Travel Management
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OMG! Where Are Our Travelers??
Count yourself lucky if you are a travel manager who has never had to say this. A session in NBTA Europe’s conference drove this point home. It used the Great Ash Cloud as a textbook example of how companies, airlines … Continue reading
Forecast for Travel Buying Tools
Are there any better ways to buy business travel, other than the standard RFP/tender? That’s the question I took on in Lisbon a couple of weeks ago. This slide summarizes my views on four alternatives. With a few exceptions, it’s … Continue reading
Posted in Airlines, Ground Transport, Hotels, Travel Procurement
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Stairsteps to Data Heaven
Why is it so damned hard to get great value from the sea of travel data out there? You’d think that corporate travel, a large and mature industry, would have cracked the code by now. And yet most buyers are … Continue reading
Posted in Data, Metrics and KPIs
Tagged data reporting, decision support, metrics, travel data
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Terrific NBTA Europe Conference
NBTA Europe, with strong support from Paul Tilstone and the fine ITM staff, put on an excellent conference in Lisbon last week. About 220 delegates attended from all over Europe, plus a few of us from North America. Topics included: … Continue reading
