Air Sourcing Moves Out of the Slow Lane

Horse-buggy vs CarsThe big bottleneck in airline sourcing projects is the time and cost of entering detailed airline contract terms.  That will soon change for the better.

Fayrnet, a product of Volaro, automates the loading of airline contracts into GDSs.

In speaking today with Patrick Healy, Volaro’s Director of Sales and Distribution, I discovered that this tool could  – and should – be easily adapted to handling corporate contracts and proposals from airlines.

Healy says it handles Category 25 and 35 fares (discounts off published fares, and fixed, aka flat, lane or zone fares, respectively).  The demo I saw quickly converted a typical Excel-based airline contract for dozens of fixed fares Continue reading

Traveler Friction, Part 1: Three Key Benchmarks

Road warriors are a hardy bunch.  tClara’s data on more than 100,000 travelers shows that each month road warriors often spend more than ten nights away from home, and spend more than 30 hours on planes.  Month after month, that adds up to a lot of wear and tear.

Most road warriors can handle it – for a while.  But sooner or later, all that travel-related wear and tear (aka traveler friction) builds up, and then the traveler burns out.

Burning out a road warrior is incredibly expensive, especially if the traveler is on the road producing revenue or serving high-value customers.  So it makes sense to look hard at what causes traveler friction, how it impacts a business, and what should done about it.

Benchmarking Traveler Friction’s 3 Key Drivers

It’s a simple equation:

Traveler Friction = Trip Quantity x (Travel Footprint + Trip Discomfort)

tClara has applied its patent-pending Trip Friction™ algorithm to over 500,000 trips from 100,000 travelers around the globe.  This means that firms can now objectively understand what their travelers are experiencing.

Continue reading