Monthly Archives: April 2015

Travel Managers, Choose Your Career Path

You travel managers have very challenging jobs.  You also have two very stark career paths in front of you. Let’s start with where you’re at today: You’re managing a complicated and ever-changing mix of problems.  One hour it’s all about … Continue reading

Posted in Managed Travel 2.0, Travel Management, Traveler Friction | Tagged , , | 1 Comment

Survey Says: Biggest Analytical Pain Points Are…

* Quantifying savings (36%), and measuring the traveler experience (16%) * Working with travel technology tools, e.g. self-booking, expense reporting and data reporting tools (34%), and the airline category (20%) * Deciding how to structure the analysis (22%), getting good … Continue reading

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Travel Buyers, What’s Your Big Analytical Pain Point?

A lot of folks in the travel industry don’t enjoy the numbers side of the business nearly as much as they do the people side.  Fair enough, as the whole industry is built on the premise of building better interpersonal … Continue reading

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On Concur’s Future

It’s easy to be a Concur critic these days.  But “these days” ain’t the same as “in the future”. I attended Concur’s annual customer event, Fusion, this week.  Let’s start with the negatives: Concur clearly knows their user base has been … Continue reading

Posted in Travel Industry, Travel Technology | Tagged , , | 5 Comments