Monthly Archives: February 2018

Making the Business Case for Better Travel

The most common question I get after speaking about the benefits of reducing traveler friction is “OK, we get the idea, but how are we supposed to sell this to senior management?” Here’s the answer: The whole idea is to balance … Continue reading

Posted in Metrics and KPIs, Travel Management, Travel Policy, Traveler Friction, Trip Friction | Tagged , , | 3 Comments