Category Archives: Data

KPI Toolkit for Travel Managers

A fresh look at travel KPIs and airfare benchmarks, designed for strategic management and executive briefings. Continue reading

Posted in Airlines, Data, Metrics and KPIs, Travel Management | Tagged , , , , , | 16 Comments

AirPlus Gets A+ on Ancillary Fees Report

AirPlus has cracked the code on reporting airline ancillary fees. Travel managers will find these reports extremely useful.  You’ll know with great  certainty what your travelers are buying from each airline. You’ll be able to answer important questions, such as: … Continue reading

Posted in Airlines, Data, Metrics and KPIs, Travel Policy, Travel Procurement | Tagged , , , , | 4 Comments

Why Hotels Need Bar Codes

Talk to anybody who has tried to clean up corporate hotel data, and you’ll know they hate doing it. It’s a pain in the butt to take a company’s hotel booking data from its TMC, and merge it with the … Continue reading

Posted in Data, Hotels, TIILTS, Travel Technology | Tagged , , , , , | 11 Comments

Stairsteps to Data Heaven

Why is it so damned hard to get great value from the sea of travel data out there? You’d think that corporate travel, a large and mature industry, would have cracked the code by now. And yet most buyers are … Continue reading

Posted in Data, Metrics and KPIs | Tagged , , , | 2 Comments

Travel Benchmarking Done Well

Benchmarking is one of the most popular requests from travel managers – and one of the most difficult services to provide.  I’ve argued strongly that price benchmarking is wrong and worthless.  Not changing my tune on that one. Performance benchmarking, … Continue reading

Posted in Data, Metrics and KPIs, Travel Management | Tagged , , , , | 7 Comments

Most Popular Reads of 2009

This blog’s most popular posts involved innovation, fighting words, myths and data sources.  Not quite sure what this topical variety tells me about the direction I should take with this travel management blog in 2010, but stay tuned! (Sign up … Continue reading

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Naked Airfares: Price, Quality and Value Revealed

Here’s a great way to see the full value picture when your travelers are shopping for airfares: InsideTrip calculates a trip quality score for each flight that you’re considering. It factors in a dozen elements covering the itinerary’s speed, comfort … Continue reading

Posted in Airlines, Cool Tools, Data, Innovation, Travel Management, Travel Procurement | Tagged , , , , | Leave a comment

Review: AirPlus Data Reporting Tool

Credit card data is not the best source for airline sourcing projects.  I’ve said this for a long time (for example, here), but was challenged (nicely) by Jacques Lionnet at AirPlus to take a fresh look at AIM, the AirPlus … Continue reading

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Most Popular Reads for Nov. ’09

Here are last month’s most popular posts.  Three of them deal with innovation in the travel industry.  Two deal with travel data, and two have that magic word “free” in the title.  Just when I thought my content was getting … Continue reading

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Free Webcast on Travel Data

** Update:  The original webcast is no longer available.  Here’s the portion of the webcast that I presented.  It gives a few examples of anlyses that have some element of added value in them: MasterCard ProMedia Webex v2

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