Category Archives: Innovation

GBTA Prezos: Hit 1 Home Run, Struck 2 Nerves

Evan Konwiser and I presented the “Managed Travel 2.0” session at GBTA’s Global Convention last month.  The presentation was well received – lots of good discussion in the session, and after, about the implications of this form of travel management. … Continue reading

Posted in Education, Innovation, Managed Travel 2.0, Travel Management | Tagged , | Leave a comment

GBTA’s Problematic IP Policy

GBTA has implemented a strong – and fundamentally wrong –  intellectual property (IP) policy. I’m raising the issue here to ask your help in getting GBTA back on track.  I’ve run out of patience trying to do this on my … Continue reading

Posted in Education, Innovation | Tagged , , | 13 Comments

SmartTrip Delivers Shared Travel Savings – Bravo!

Travel managers have a powerful new tool to coax more savings from their travelers. Runzheimer’s new SmartTrip tool solves the problem with a simple equation: Good Trip Budgeting + Traveler Self-Interest = Shared Savings How it works:  The traveler enters … Continue reading

Posted in Cool Tools, Innovation, Managed Travel 2.0, Travel Policy, Travel Technology | Tagged , , , | 6 Comments

ProcureApp’s Clever Compliance Tool

Disclosure: I’ve served  ProcureApp as an unpaid advisor. Procurement folks hate undiscounted spend.  They’ll love ProcureApp.  Why? Because it detects when a buyer (think traveler) has wandered onto a non-approved supplier’s website. When that happens, a friendly message pops up. … Continue reading

Posted in Airlines, Cool Tools, Ground Transport, Hotels, Managed Travel 2.0, Travel Policy, Travel Procurement, Travel Technology | Tagged , , , | 7 Comments

“Book It” Will Spark Travel Value Engines

Book It, the oh-so-clever service from Short’s Travel, is a game changer. Book It makes the “Shop anywhere, but book it here” concept practical for corporate travelers. Travelers can use any website to find an itinerary and fare they like, … Continue reading

Posted in Airlines, Innovation, Managed Travel 2.0, TIILTS, Travel Management, Travel Policy, Travel Procurement, Travel Technology | Tagged , , | 12 Comments

Short’s Book It: A Brilliant Booking Breakthrough

Short’s Travel, arguably the most innovative TMC in North America, has done it again*. Book It** allows a corporate traveler to search for airfares on any site, then e-mail the selected flight info to Short’s for booking and en-route servicing. … Continue reading

Posted in Airlines, Cool Tools, Innovation, Managed Travel 2.0, Travel Management, Travel Policy, Travel Procurement, Travel Technology | Tagged , , , | 6 Comments

Travel Search Innovation – the Next Breakthrough

My, what a contrast in travel innovation. The first two presenters at today’s PhoCusWright Travel Innovation Summit were Hipmunk and Evature. Both focus on simplifying the travel search process. Pay attention to the implications for corporate travel. Hipmunk is focusing … Continue reading

Posted in Innovation, TIILTS, Travel Technology | Tagged , , , | 4 Comments

De-Commoditizing Airlines – A Long Road Ahead

Last week in Beijing I made the case for de-commoditizing the airlines.  Even though it was a friendly audience at the CASMA Fall Global Conference, there was some sharp discussion during Q&A.  Fair enough, as I skewered American’s handling of … Continue reading

Posted in Airlines, Distribution, Innovation, Travel Industry, Travel Suppliers | Tagged , , , , , | 2 Comments

Direct Connect By Google – Oh Yes

It’s a simple formula. Google Flight Search + Airlines’ Hunger for Direct Connect = Trouble for GDSs. You may think Google Flight Search is just another meta search tool.  I think it is a major step in a campaign to … Continue reading

Posted in Airlines, Distribution, Innovation, TIILTS, Travel Technology | Tagged , , , , | 14 Comments

Innovative Boarding Method Could Save Big Bucks

Who says that innovation requires fancy new technology?  Jason Steffen, an astrophysicist, figured out a much faster way for passengers to board an airplane.  OK, so he did use a computer to model the problem, but the solution is elegantly … Continue reading

Posted in Airlines, Innovation, TIILTS | Tagged , , | 2 Comments