Category Archives: Hotels

Hotel RFP Hell: Is the End at Hand?

Let’s agree that all our friends and colleagues who are in the midst of yet another grueling hotel RFP season should have our sympathies. You’re dealing with big chunks of invisible hotel spend, crappy data on the visible spend, clunky RFP … Continue reading

Posted in Hotels, Travel Technology | Tagged , , , | 8 Comments

ProcureApp’s Clever Compliance Tool

Disclosure: I’ve served  ProcureApp as an unpaid advisor. Procurement folks hate undiscounted spend.  They’ll love ProcureApp.  Why? Because it detects when a buyer (think traveler) has wandered onto a non-approved supplier’s website. When that happens, a friendly message pops up. … Continue reading

Posted in Airlines, Cool Tools, Ground Transport, Hotels, Managed Travel 2.0, Travel Policy, Travel Procurement, Travel Technology | Tagged , , , | 7 Comments

New Types of Hotel Rates Ahead

Let’s face it, it’s just a matter of time before hotels start offering non-refundable rates to corporations.  And you thought the hotel RFP process was already a pain in the butt. Just wait until buyers have to try comparing a … Continue reading

Posted in Hotels, Innovation, TIILTS, Travel Management, Travel Procurement | Tagged , , , , , , | 19 Comments

Why Hotels Need Bar Codes

Talk to anybody who has tried to clean up corporate hotel data, and you’ll know they hate doing it. It’s a pain in the butt to take a company’s hotel booking data from its TMC, and merge it with the … Continue reading

Posted in Data, Hotels, TIILTS, Travel Technology | Tagged , , , , , | 11 Comments

Bom Dia, Brazil!

Travel truly is priceless.  How else can you get such a clear view of places, of people?  I’m back from the LACCTE travel conference in Sao Paulo with fresh understandings about managed travel in Latin America Brazil – and implications … Continue reading

Posted in Airlines, Education, Hotels, Travel Procurement, Travel Technology | Tagged , , , , , , , , , , | 15 Comments

Forecast for Travel Buying Tools

Are there any better ways to buy business travel, other than the standard RFP/tender? That’s the question I took on in Lisbon a couple of weeks ago.  This slide summarizes my views on four alternatives. With a few exceptions, it’s … Continue reading

Posted in Airlines, Ground Transport, Hotels, Travel Procurement | 2 Comments

Travel Procurement Workshop at NBTA 2010

Yesterday I led a full-day workshop on travel procurement at NBTA’s annual conference.  We had a terrific group of about fifty folks participate.  About two-thirds came from travel backgrounds, and about a third came from the procurement side.  Lots of … Continue reading

Posted in Airlines, Education, Hotels, Travel Policy, Travel Procurement | Tagged , , , , , , , , | 3 Comments

Best Practice: Hotel Sourcing Strategy Study

We’re moving into the hotel sourcing season, so take a moment and think about your favorite little black dress or your best power suit.  What makes it your favorite? And how the heck does this relate to hotel sourcing? Great … Continue reading

Posted in Hotels, Innovation, Travel Procurement | Tagged , , , , , , , , | 2 Comments

Airlines and Hotels: Two Sides of the Same Coin?

When it comes to buying airlines and hotels, there are some big differences. That may not be the case in the near future.  I think we’re beginning to see a shift – the beginning of a shift – away from … Continue reading

Posted in Airlines, Hotels, Travel Procurement, Travel Suppliers | Tagged , , | Leave a comment

What’s Next in Travel Innovation?

Today I watched 34 firms pitch their innovations at a major travel industry conference. Nearly all were aimed at the leisure travel segment, but keep reading…because innovations in the consumer market will shape the face of business travel.

Posted in Airlines, Distribution, Hotels, Innovation, Meetings and Groups, Travel Management, Travel Policy, Travel Technology | Tagged , , | 3 Comments