Category Archives: Travel Policy

Why Traveler Friction Matters. 1st in a Series

This series is based on my keynote speech given at the Beat Live.   Traveler Friction vs Travel Policies Travel programs depend on travel policies for savings.  See how the blue line curves down, just like we expect? Travel policies … Continue reading

Posted in Managed Travel 2.0, Travel Policy, Travel Procurement | Tagged , , , | 13 Comments

Managed Travel 2.0 – Explanation and Implications

What do chickens and travelers have in common?  Both might be better off without fences. That’s one of the issues I raised today at The Beat Live’s closing speech.  This speech covered The driving forces behind Managed Travel 2.0 and … Continue reading

Posted in Education, Innovation, Managed Travel 2.0, Travel Management, Travel Policy | Tagged , , , | 4 Comments

From Friction to Fire at GBTA

The sparks are flying. No, not about GBTA’s IP policies – we got that resolved a couple of weeks ago.  Thanks to all who weighed in on that – GBTA leadership heard you loud and clear. This is much, much … Continue reading

Posted in Education, Managed Travel 2.0, Travel Management, Travel Policy, Travel Procurement | Tagged , , | 8 Comments

Why Bother Managing Travel?

That’s a serious question, after reading this recent GBTA report. The key findings, covered in more detail here, show that unmanaged travelers achieve better business trips, are more satisfied with their business travel – and here’s the kicker – don’t … Continue reading

Posted in Managed Travel 2.0, Travel Management, Travel Policy | Tagged , , | 9 Comments

The Curious Case Against Managing Travel

Achieve better trips. Increase traveler satisfaction. Spend less on travel. That’s the trifecta of travel management, isn’t it? So which horse would you bet on to deliver these wins – the one with, or without, a jockey?  The managed travel … Continue reading

Posted in Managed Travel 2.0, Travel Management, Travel Policy | Tagged , , , , , , | 10 Comments

SmartTrip Delivers Shared Travel Savings – Bravo!

Travel managers have a powerful new tool to coax more savings from their travelers. Runzheimer’s new SmartTrip tool solves the problem with a simple equation: Good Trip Budgeting + Traveler Self-Interest = Shared Savings How it works:  The traveler enters … Continue reading

Posted in Cool Tools, Innovation, Managed Travel 2.0, Travel Policy, Travel Technology | Tagged , , , | 6 Comments

ProcureApp’s Clever Compliance Tool

Disclosure: I’ve served  ProcureApp as an unpaid advisor. Procurement folks hate undiscounted spend.  They’ll love ProcureApp.  Why? Because it detects when a buyer (think traveler) has wandered onto a non-approved supplier’s website. When that happens, a friendly message pops up. … Continue reading

Posted in Airlines, Cool Tools, Ground Transport, Hotels, Managed Travel 2.0, Travel Policy, Travel Procurement, Travel Technology | Tagged , , , | 7 Comments

“Book It” Will Spark Travel Value Engines

Book It, the oh-so-clever service from Short’s Travel, is a game changer. Book It makes the “Shop anywhere, but book it here” concept practical for corporate travelers. Travelers can use any website to find an itinerary and fare they like, … Continue reading

Posted in Airlines, Innovation, Managed Travel 2.0, TIILTS, Travel Management, Travel Policy, Travel Procurement, Travel Technology | Tagged , , | 12 Comments

Short’s Book It: A Brilliant Booking Breakthrough

Short’s Travel, arguably the most innovative TMC in North America, has done it again*. Book It** allows a corporate traveler to search for airfares on any site, then e-mail the selected flight info to Short’s for booking and en-route servicing. … Continue reading

Posted in Airlines, Cool Tools, Innovation, Managed Travel 2.0, Travel Management, Travel Policy, Travel Procurement, Travel Technology | Tagged , , , | 6 Comments

Revolution Is In The Air

Democracy blooming in the Middle East.  Leaderless revolutionaries occupying Wall Street. Student athletes organizing to get paid. Presidential candidates wanting to overthrow the U.S. Tax Code. Do you see the implications for managed travel? It’s all about power from the … Continue reading

Posted in Travel Management, Travel Policy | Tagged , | 4 Comments