Category Archives: Travel Technology

Hotel RFP Hell: Is the End at Hand?

Let’s agree that all our friends and colleagues who are in the midst of yet another grueling hotel RFP season should have our sympathies. You’re dealing with big chunks of invisible hotel spend, crappy data on the visible spend, clunky RFP … Continue reading

Posted in Hotels, Travel Technology | Tagged , , , | 8 Comments

On Concur’s Future

It’s easy to be a Concur critic these days.  But “these days” ain’t the same as “in the future”. I attended Concur’s annual customer event, Fusion, this week.  Let’s start with the negatives: Concur clearly knows their user base has been … Continue reading

Posted in Travel Industry, Travel Technology | Tagged , , | 5 Comments

SmartTrip Delivers Shared Travel Savings – Bravo!

Travel managers have a powerful new tool to coax more savings from their travelers. Runzheimer’s new SmartTrip tool solves the problem with a simple equation: Good Trip Budgeting + Traveler Self-Interest = Shared Savings How it works:  The traveler enters … Continue reading

Posted in Cool Tools, Innovation, Managed Travel 2.0, Travel Policy, Travel Technology | Tagged , , , | 6 Comments

ProcureApp’s Clever Compliance Tool

Disclosure: I’ve served  ProcureApp as an unpaid advisor. Procurement folks hate undiscounted spend.  They’ll love ProcureApp.  Why? Because it detects when a buyer (think traveler) has wandered onto a non-approved supplier’s website. When that happens, a friendly message pops up. … Continue reading

Posted in Airlines, Cool Tools, Ground Transport, Hotels, Managed Travel 2.0, Travel Policy, Travel Procurement, Travel Technology | Tagged , , , | 7 Comments

“Book It” Will Spark Travel Value Engines

Book It, the oh-so-clever service from Short’s Travel, is a game changer. Book It makes the “Shop anywhere, but book it here” concept practical for corporate travelers. Travelers can use any website to find an itinerary and fare they like, … Continue reading

Posted in Airlines, Innovation, Managed Travel 2.0, TIILTS, Travel Management, Travel Policy, Travel Procurement, Travel Technology | Tagged , , | 12 Comments

Short’s Book It: A Brilliant Booking Breakthrough

Short’s Travel, arguably the most innovative TMC in North America, has done it again*. Book It** allows a corporate traveler to search for airfares on any site, then e-mail the selected flight info to Short’s for booking and en-route servicing. … Continue reading

Posted in Airlines, Cool Tools, Innovation, Managed Travel 2.0, Travel Management, Travel Policy, Travel Procurement, Travel Technology | Tagged , , , | 6 Comments

Travel Search Innovation – the Next Breakthrough

My, what a contrast in travel innovation. The first two presenters at today’s PhoCusWright Travel Innovation Summit were Hipmunk and Evature. Both focus on simplifying the travel search process. Pay attention to the implications for corporate travel. Hipmunk is focusing … Continue reading

Posted in Innovation, TIILTS, Travel Technology | Tagged , , , | 4 Comments

Direct Connect By Google – Oh Yes

It’s a simple formula. Google Flight Search + Airlines’ Hunger for Direct Connect = Trouble for GDSs. You may think Google Flight Search is just another meta search tool.  I think it is a major step in a campaign to … Continue reading

Posted in Airlines, Distribution, Innovation, TIILTS, Travel Technology | Tagged , , , , | 14 Comments

An Open Approach to Travel Distribution?

Travel managers, watch this 2-minute video about the benefits of open API systems, and then ask yourself how it could – should – be applied to the travel industry: To me, this video makes the point beautifully that open systems … Continue reading

Posted in Airlines, Distribution, Travel Industry, Travel Technology | Tagged , , , | 4 Comments

Why Hotels Need Bar Codes

Talk to anybody who has tried to clean up corporate hotel data, and you’ll know they hate doing it. It’s a pain in the butt to take a company’s hotel booking data from its TMC, and merge it with the … Continue reading

Posted in Data, Hotels, TIILTS, Travel Technology | Tagged , , , , , | 11 Comments