Let’s cut to the nub of this issue. No one will ever know for sure if ancillary revenues make airlines more profitable. There are just too many moving parts in an airline’s revenue stream. Sure, airlines may report an extra billion dollars in ancillary revenue (AR, from here on) – but what did fares do?
**Update: The four finalists are noted below in bold purple text.**
The Phocuswright Travel Innovation Summit showcased 34 firms yesterday. Each has an interesting new angle on some aspect of the travel business. For me, the firms in the social scanning and fuzzy shopping categories were the most intriguing. See this post for my take on the implications for travel procurement. Continue reading →
Today I watched 34 firms pitch their innovations at a major travel industry conference. Nearly all were aimed at the leisure travel segment, but keep reading…because innovations in the consumer market will shape the face of business travel. Continue reading →