Tag Archives: decision support

Travel Buyers, What’s Your Big Analytical Pain Point?

A lot of folks in the travel industry don’t enjoy the numbers side of the business nearly as much as they do the people side.  Fair enough, as the whole industry is built on the premise of building better interpersonal … Continue reading

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Air Sourcing Academy a Big Hit

The first-ever one-day workshop on airline sourcing was a big success!  About 70 delegates worked their way through the key success factors for sourcing this important spend category. NBTA‘s post-event survey measured two key factors: The change in the level … Continue reading

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Stairsteps to Data Heaven

Why is it so damned hard to get great value from the sea of travel data out there? You’d think that corporate travel, a large and mature industry, would have cracked the code by now. And yet most buyers are … Continue reading

Posted in Data, Metrics and KPIs | Tagged , , , | 2 Comments

Travel Procurement Workshop at NBTA 2010

Yesterday I led a full-day workshop on travel procurement at NBTA’s annual conference.  We had a terrific group of about fifty folks participate.  About two-thirds came from travel backgrounds, and about a third came from the procurement side.  Lots of … Continue reading

Posted in Airlines, Education, Hotels, Travel Policy, Travel Procurement | Tagged , , , , , , , , | 3 Comments

Best Practice: Hotel Sourcing Strategy Study

We’re moving into the hotel sourcing season, so take a moment and think about your favorite little black dress or your best power suit.  What makes it your favorite? And how the heck does this relate to hotel sourcing? Great … Continue reading

Posted in Hotels, Innovation, Travel Procurement | Tagged , , , , , , , , | 2 Comments

Free Webcast on Travel Data

** Update:  The original webcast is no longer available.  Here’s the portion of the webcast that I presented.  It gives a few examples of anlyses that have some element of added value in them: MasterCard ProMedia Webex v2

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Baking and Data Reporting

What the heck does baking have to do with travel data reporting, you ask? It makes for an interesting metaphor.  I used this concept in the speech I gave at the ACTE Canada conference this week in Toronto.  I’ll admit … Continue reading

Posted in Data, Education, Travel Policy | Tagged , , , , , , , | 4 Comments

When Travel Suppliers Look The Same – Beware!

This post continues the thread from “Deciding How to Decide”.  Here, I deal with the common case of having to choose from suppliers that seem comparable on non-price dimensions. One of the things that makes sourcing the travel category unique … Continue reading

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Deciding How to Decide

This post continues the thread “Why Travel Disses Procurement…And What To Do About It“. In that post I explained why procurement has a bad reputation among many (not all!) travel managers, and two steps that will help travel managers overcome … Continue reading

Posted in Airlines, Data, Travel Management, Travel Procurement | Tagged , , , , , , | 3 Comments

Travel Data 101 (part 4): Travel Analytics

Today we’ll look at data reporting’s sexy cousin, analytics.  Well, “sexy” may be a stretch, but my point is that data reporting is not very interesting, while good analytics can make you say “Wow – look at that!” Travel category … Continue reading

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