Tag Archives: KPI

Savings Metrics, Rat Farms and KPIs Gone Bad

Decades ago, goes the story*,  the French colonialists grew tired of the rat population in Hanoi.  So the French offered a bounty on dead rats.  What happened?  The industrious Vietnamese began raising rats. Therein lies the trouble with metrics.  Be … Continue reading

Posted in Metrics and KPIs, Travel Management | Tagged , , | 5 Comments