Tag Archives: KPIs

Travel Benchmarking Done Well

Benchmarking is one of the most popular requests from travel managers – and one of the most difficult services to provide.  I’ve argued strongly that price benchmarking is wrong and worthless.  Not changing my tune on that one. Performance benchmarking, … Continue reading

Posted in Data, Metrics and KPIs, Travel Management | Tagged , , , , | 7 Comments

ROI on Travel and Meetings – Why Bother?

Have you noticed a surge of interest in measuring ROI on travel and meeting (T&M) spend?  I’ll get right to the point.  Trying to measure the return on travel or meeting spend is not worth the effort. It’s like taking … Continue reading

Posted in Metrics and KPIs, Travel Management | Tagged , , , | 15 Comments