Tag Archives: Open Booking

Lufthansa Accelerates Managed Travel 2.0

Lufthansa Group announced it will charge 16 Euros for each booking made in the GDS channel. This is a seismic event for the corporate travel industry for these reasons: Channel steering becomes a differentiator for legacy carriers GDS/TMC  and GDS/airline … Continue reading

Posted in Distribution, Managed Travel 2.0, Travel Management, Travel Procurement | Tagged , | 7 Comments

Open Booking Takes Off With United

The corporate travel industry today took a big step toward making Open Booking a practical choice for travelers and travel managers. United and Concur announced their intention to launch a TripLink-enabled booking path on United.com by the first quarter of … Continue reading

Posted in Managed Travel 2.0, Travel Management | Tagged , , , | 8 Comments

Turning the Open Booking Lights On

Good debates require good definitions.  The polarizing phrase “Open Booking” is a case in point.  It has at least two very different meanings. A popular interpretation of Open Booking has travelers booking outside the approved corporate channel, with no responsibility … Continue reading

Posted in Managed Travel 2.0, Travel Management | Tagged , , | 6 Comments

Will Managed Travel 2.0 Do Away With Discounts?

A colleague recently asked if travel suppliers will continue to offer discounts in the world of Managed Travel 2.0. “Why would suppliers offer discounts under this open booking format?  Why would they simply not let their revenue management team set … Continue reading

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The Future for Travel Management Companies

Managed Travel 2.0 has a huge implication for travel management companies (TMCs). Namely, the business model for TMCs is going to change.Here’s how I see it: Fifth in a series on Managed Travel 2.0 First, let’s start with the core … Continue reading

Posted in Managed Travel 2.0, Travel Industry, Travel Management | Tagged , , , , | 34 Comments

Key Principles of Managed Travel 2.0

Fourth in a series on Managed Travel 2.0 Freedom. That’s the big difference between managed and unmanaged travel. Under a managed travel program, travelers have some fence posts to abide by. The question is how much room to roam do … Continue reading

Posted in Managed Travel 2.0, Travel Management, Travel Policy | Tagged | 10 Comments

The Rise of Managed Travel 2.0

Third in a series on Managed Travel 2.0 Creativity is often born from conflict. For two decades, modern travel management has preached the virtues of travel policy compliance, use of preferred suppliers, and booking through the proper channels. See GE’s … Continue reading

Posted in Managed Travel 2.0, Travel Management, Travel Policy | Tagged , , , , , , , | 6 Comments