You’re managing a complicated and ever-changing mix of problems. One hour it’s all about traveler service issues, the next it’s a rash of technology speed bumps, followed by constant demands for reporting cost savings.
You get sucked into endless supplier meetings, do your best to reconcile messy data points, and pray that the new travel policy proposal gets past the latest stakeholder review checkpoint – all while trying to stay on top of 200 e-mails a day. There’s more, but this makes the point.
A big tip of the hat, folks – you’re doing important work across a variety of disciplines, with many stakeholders ready and willing to critique your results. It’s a pretty unique job in many ways, and chances are good that you enjoy most of it.
But you need to ask what’s the future for a travel manager. What type of role will you hold in 3 years, 5 years, 10 years? Will ever-more automation and ever-better analytics put your current job to pasture? Continue reading