Why TMCs Need a Dramatically Different Sales Approach

An uphill struggleEver notice how Travel Management Companies (TMCs) have a hard time selling their value?

It’s not a complicated value proposition.  “We’ll help you book travel at low prices and help your travelers on the road, so you’ll save money and sleep better.”

That’s a pretty easy benefit statement to grasp, right?  So that’s not really the problem.

Two Big Problems

TMCs compete on the wrong metric, and they sell to the wrong people. Continue reading

“CouldYou” a Clever Innovation from a TMC

Short’s Travel, a mid-west, mid-tier travel management company, proves that TMCs can indeed innovate.

The problem: Travelers first set meeting dates, then find itineraries to fit the meeting.  Short’s noticed that the airfares were often lower on near-by dates for the exact same flights, Continue reading