Tag Archives: travel innovation

Hotel RFP Hell: Is the End at Hand?

Let’s agree that all our friends and colleagues who are in the midst of yet another grueling hotel RFP season should have our sympathies. You’re dealing with big chunks of invisible hotel spend, crappy data on the visible spend, clunky RFP … Continue reading

Posted in Hotels, Travel Technology | Tagged , , , | 8 Comments

GBTA Prezos: Hit 1 Home Run, Struck 2 Nerves

Evan Konwiser and I presented the “Managed Travel 2.0” session at GBTA’s Global Convention last month.  The presentation was well received – lots of good discussion in the session, and after, about the implications of this form of travel management. … Continue reading

Posted in Education, Innovation, Managed Travel 2.0, Travel Management | Tagged , | Leave a comment

From Friction to Fire at GBTA

The sparks are flying. No, not about GBTA’s IP policies – we got that resolved a couple of weeks ago.  Thanks to all who weighed in on that – GBTA leadership heard you loud and clear. This is much, much … Continue reading

Posted in Education, Managed Travel 2.0, Travel Management, Travel Policy, Travel Procurement | Tagged , , | 8 Comments

New Types of Hotel Rates Ahead

Let’s face it, it’s just a matter of time before hotels start offering non-refundable rates to corporations.  And you thought the hotel RFP process was already a pain in the butt. Just wait until buyers have to try comparing a … Continue reading

Posted in Hotels, Innovation, TIILTS, Travel Management, Travel Procurement | Tagged , , , , , , | 19 Comments

Travel Booking Tool Goes Gaming

Wondering where “gamification” will show up in your travel program?  Have a look at SERKO’s  self-booking tool for a peek at the future: Darrin Grafton, SERKO’s CEO, designed his booking tool’s behavior reward module to

Posted in Innovation, TIILTS, Travel Policy, Travel Technology | Tagged , , , , , , , | 9 Comments

TIILTS: Socially Aware Reservations

There’s got to be a way to cut through all the clutter when it comes to travel-related offers.  One solution may be to create socially aware offers tied to what’s known about the traveler. Start with  a booked (or just … Continue reading

Posted in Distribution, Innovation, TIILTS | Tagged , , , , , , , | 10 Comments

Innovation and Patents: Pros and Cons for Procurement

Are patents good or bad for the end consumer?  OK, that’s pretty broad…how about this specific example concerning Virgin Atlantic and Delta Air Lines: Virgin recently filed this patent infringement case against Delta over Delta’s use of a herringbone-style seating … Continue reading

Posted in Airlines, Innovation, Travel Procurement, Travel Suppliers | Tagged , , , , , , | 1 Comment

TIILTS: Making Traveler Profiles Social

Wouldn’t it be nice to have an easy way for updating your traveler profile?  Regardless of which travel agencies, online sites or airlines you use?  A place where any travel supplier could – with your permission – access your most … Continue reading

Posted in Innovation, TIILTS, Travel Technology | Tagged , , , , , , , | 7 Comments

TIILTS: Policy Points for Good Self-Bookings

TIILTS stands for Travel Innovations I’d Like To See.  You’ll see quite a few more of these in the weeks to come. This first one deals with corporate self-booking tools. There’s a trend toward empowering corporate travelers when it comes … Continue reading

Posted in Innovation, TIILTS, Travel Policy, Travel Procurement, Travel Technology | Tagged , , , , , , , , , , | 8 Comments

Top Posts from 2010 Travel+Procurement

The hottest topics on this blog last year dealt with data metrics, innovation, distribution and hotel sourcing. In case you missed these most-read articles: Travel Benchmarking Done Well – Describes the best travel benchmarking tool I’ve seen. From the fine … Continue reading

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