Tag Archives: travel KPIs

A Challenge To My Travel Procurement Friends

Posted on 10/23/2017 by

 Is it time to think about your category goals for 2018?  Yep. Are you hoping to somehow increase the size of your savings next year?  Of course.   Are you optimistic about meeting that goal?  Probably not. Would you like to … Continue reading →

Posted in Metrics and KPIs, Travel Management, Traveler Friction, Trip Friction | Tagged , , | 2 Comments

What’s The Real Goal of a Travel Program?

Posted on 07/08/2016 by

  Quick – name three metrics that travel managers care most about…and no, you can’t say savings, savings and savings. Savings, for sure, maybe followed by discounts and policy compliance, or average ticket price/room/car rate.    These are time-tested, industry-accepted, … Continue reading →

Posted in Data, Innovation, Travel Management, Travel Procurement, Traveler Friction | Tagged , | 52 Comments

KPI Toolkit for Travel Managers

Posted on 01/25/2012 by

A fresh look at travel KPIs and airfare benchmarks, designed for strategic management and executive briefings. Continue reading →

Posted in Airlines, Data, Metrics and KPIs, Travel Management | Tagged , , , , , | 16 Comments