Tag Archives: Travel Policy

The Convenient Fiction of Program Optimization

Second in a series on Managed Travel 2.0 based on my keynote speech at the Beat Live.   Travel program optimization.  It sounds so desirable, doesn’t it? A worthy goal. A complicated process. A successful achievement. “Program optimization” is a phrase … Continue reading

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Managed Travel 2.0 – Explanation and Implications

What do chickens and travelers have in common?  Both might be better off without fences. That’s one of the issues I raised today at The Beat Live’s closing speech.  This speech covered The driving forces behind Managed Travel 2.0 and … Continue reading

Posted in Education, Innovation, Managed Travel 2.0, Travel Management, Travel Policy | Tagged , , , | 4 Comments

From Friction to Fire at GBTA

The sparks are flying. No, not about GBTA’s IP policies – we got that resolved a couple of weeks ago.  Thanks to all who weighed in on that – GBTA leadership heard you loud and clear. This is much, much … Continue reading

Posted in Education, Managed Travel 2.0, Travel Management, Travel Policy, Travel Procurement | Tagged , , | 8 Comments

The Curious Case Against Managing Travel

Achieve better trips. Increase traveler satisfaction. Spend less on travel. That’s the trifecta of travel management, isn’t it? So which horse would you bet on to deliver these wins – the one with, or without, a jockey?  The managed travel … Continue reading

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TIILTS: Policy Points for Good Self-Bookings

TIILTS stands for Travel Innovations I’d Like To See.  You’ll see quite a few more of these in the weeks to come. This first one deals with corporate self-booking tools. There’s a trend toward empowering corporate travelers when it comes … Continue reading

Posted in Innovation, TIILTS, Travel Policy, Travel Procurement, Travel Technology | Tagged , , , , , , , , , , | 8 Comments

Travel Procurement Workshop at NBTA 2010

Yesterday I led a full-day workshop on travel procurement at NBTA’s annual conference.  We had a terrific group of about fifty folks participate.  About two-thirds came from travel backgrounds, and about a third came from the procurement side.  Lots of … Continue reading

Posted in Airlines, Education, Hotels, Travel Policy, Travel Procurement | Tagged , , , , , , , , | 3 Comments

Coffee, Chalkboards and Travel Policy: True Innovation

Some forms of simplicity are pure genius. Therein lies the lesson for all you travel managers who wrestle with travel policy issues. After all, it’s not changing the words in the policy that matters – it’s changing people’s behavior. Let’s … Continue reading

Posted in Innovation, Travel Management, Travel Policy | Tagged , , , | 5 Comments

Baking and Data Reporting

What the heck does baking have to do with travel data reporting, you ask? It makes for an interesting metaphor.  I used this concept in the speech I gave at the ACTE Canada conference this week in Toronto.  I’ll admit … Continue reading

Posted in Data, Education, Travel Policy | Tagged , , , , , , , | 4 Comments

Tyco’s Travel X-Factors: C-Support, Communication

As readers know, Tyco International won Purchasing Magazine’s Medal of Professional Excellence last week.  I spoke with Rose Speckmann, Tyco’s Director of Global Travel, to learn more about her success factors. The situation was that Tyco’s travel spend shrank by … Continue reading

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