Tag Archives: travel program benchmarking

A Challenge To My Travel Procurement Friends

 Is it time to think about your category goals for 2018?  Yep. Are you hoping to somehow increase the size of your savings next year?  Of course.   Are you optimistic about meeting that goal?  Probably not. Would you like to … Continue reading

Posted in Metrics and KPIs, Travel Management, Traveler Friction, Trip Friction | Tagged , , | 2 Comments

A Brighter Way to Measure Travel’s Impact

For the amount of money firms spend on travel, surely they’d like to know the impact. There is an incredibly practical – and pretty easy –  way to answer this question. Forget about ROI – it’s too theoretical.  Skip Big … Continue reading

Posted in Metrics and KPIs, Sustainable Travel, Travel Management, Travel Policy, Traveler Friction | Tagged , , , | 8 Comments

Maturity Models for Travel Programs

Ever since working at AT Kearney, I’ve liked the concept of maturity models.  You might know them by the term “Stages of Excellence”, or some other label.  Done well, they are good at helping you quickly get a feel for … Continue reading

Posted in Travel Management, Travel Policy | Tagged , , , | 6 Comments