Travel Procurement Workshop at NBTA 2010

Yesterday I led a full-day workshop on travel procurement at NBTA’s annual conference.  We had a terrific group of about fifty folks participate.  About two-thirds came from travel backgrounds, and about a third came from the procurement side.  Lots of good interaction throughout the day.

Here are the slides that I used during the workshop. Continue reading

Airline RFP Mysteries 1, 2, and 3

Last week I delivered an NBTA training course to Delta Air Lines.  The workshop was geared to Delta’s global corporate sales team, and naturally we had some good give and take about trends in airline RFPs.  Three things puzzled me, and so I throw these mysteries out to you, valued reader, for your insights.

Mystery 1: Which non-price, non-schedule questions really matter? Like RFPs in most other categories, Continue reading

Better RFPs for Meetings via SpeedRFP

This looks like it will be a very useful tool:  SpeedRFP is creating a standard platform for populating and managing RFPs for hotel meetings and events.  Any buyer who needs to get quotes from several hotels will appreciate this. Continue reading