Tag Archives: traveler-centric

When To Greenlight an Open Booking

When does it make sense for travelers to book outside the corporate channel?  Whenever you can get through each of these three gates: 1) Will the open booking data be acquired quickly by the corporate traveler security system?  This is … Continue reading

Posted in Innovation, Managed Travel 2.0, Travel Management, Travel Policy | Tagged , , , | 9 Comments

Why Bother Managing Travel?

That’s a serious question, after reading this recent GBTA report. The key findings, covered in more detail here, show that unmanaged travelers achieve better business trips, are more satisfied with their business travel – and here’s the kicker – don’t … Continue reading

Posted in Managed Travel 2.0, Travel Management, Travel Policy | Tagged , , | 9 Comments

The Curious Case Against Managing Travel

Achieve better trips. Increase traveler satisfaction. Spend less on travel. That’s the trifecta of travel management, isn’t it? So which horse would you bet on to deliver these wins – the one with, or without, a jockey?  The managed travel … Continue reading

Posted in Managed Travel 2.0, Travel Management, Travel Policy | Tagged , , , , , , | 10 Comments

Short’s Book It: A Brilliant Booking Breakthrough

Short’s Travel, arguably the most innovative TMC in North America, has done it again*. Book It** allows a corporate traveler to search for airfares on any site, then e-mail the selected flight info to Short’s for booking and en-route servicing. … Continue reading

Posted in Airlines, Cool Tools, Innovation, Managed Travel 2.0, Travel Management, Travel Policy, Travel Procurement, Travel Technology | Tagged , , , | 6 Comments

Views on Travel Innovation, Part 3: What’s Needed

Good innovation solves worthy problems.  Here are three problems that strike me as worthy, and their very rough calls to action.  (Part 1 in this series covers major travel innovations to date; Part 2 covers key non-technology factors that will … Continue reading

Posted in Innovation, Travel Industry | Tagged , , , , , , , , , | 2 Comments