Tag Archives: traveler friction

Travel Managers, Choose Your Career Path

You travel managers have very challenging jobs.  You also have two very stark career paths in front of you. Let’s start with where you’re at today: You’re managing a complicated and ever-changing mix of problems.  One hour it’s all about … Continue reading

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A Better Way to Manage Road Warriors, and Their Costs

You road warriors are a hardy bunch, aren’t you? You spend over a hundred hours a year on planes, take trips on short notice, cross too many time zones, lose sleep, gain weight, get up way early and come home … Continue reading

Posted in Sustainable Travel, Travel Management, Travel Procurement, Traveler Friction | Tagged , , , | 1 Comment

Traveler Friction, Part 1: Three Key Benchmarks

Road warriors are a hardy bunch.  tClara’s data on more than 100,000 travelers shows that each month road warriors often spend more than ten nights away from home, and spend more than 30 hours on planes.  Month after month, that … Continue reading

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The Convenient Fiction of Program Optimization

Second in a series on Managed Travel 2.0 based on my keynote speech at the Beat Live.   Travel program optimization.  It sounds so desirable, doesn’t it? A worthy goal. A complicated process. A successful achievement. “Program optimization” is a phrase … Continue reading

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Why Traveler Friction Matters. 1st in a Series

This series is based on my keynote speech given at the Beat Live.   Traveler Friction vs Travel Policies Travel programs depend on travel policies for savings.  See how the blue line curves down, just like we expect? Travel policies … Continue reading

Posted in Managed Travel 2.0, Travel Policy, Travel Procurement | Tagged , , , | 13 Comments