Tag Archives: trip friction

4 Services for Reducing Traveler Friction

Innovation and traveler friction are popular topics for you folks, so here are a few quick profiles of new ways to make life easier for travelers. DUFL – Allows travelers to travel without luggage.  A mashup of FedEx and your favorite … Continue reading

Posted in Cool Tools, Innovation, Traveler Friction | Tagged , | 3 Comments

Why Data Predicting Trumps Data Reporting

Quick – name a travel metric that your CFO would pay a lot of money to predict reasonably well. Next year’s travel savings? Maybe. Next year’s travel spend? Maybe.  But he won’t pick your firm’s future travel policy compliance rate, … Continue reading

Posted in Data, Metrics and KPIs, Travel Management | Tagged , | 3 Comments

A Brighter Way to Measure Travel’s Impact

For the amount of money firms spend on travel, surely they’d like to know the impact. There is an incredibly practical – and pretty easy –  way to answer this question. Forget about ROI – it’s too theoretical.  Skip Big … Continue reading

Posted in Metrics and KPIs, Sustainable Travel, Travel Management, Travel Policy, Traveler Friction | Tagged , , , | 8 Comments

Identifying Travel-related Retention Risks

Who can say when a traveler has reached that dreary destination of travel burnout? It’s a very individual issue, yes?  For some, it may take years of constant hopping from terminal to taxi, while others may arrive after a few … Continue reading

Posted in Travel Management, Travel Procurement, Traveler Friction | Tagged , , | 4 Comments

Road Warrior Burnout: A Worthy Problem

Too much travel can cause anybody a load of stress.   Exhibit A is Brad Feld, one of Silicon Valley’s best-known angel/venture capitalists.  He lives in Colorado and was traveling 50-75% of the time.   He hit a wall.  Knew … Continue reading

Posted in Managed Travel 2.0, Metrics and KPIs, Travel Management, Travel Policy, Traveler Friction | Tagged , , , , | 2 Comments