Marc cited Kearney’s Assessment of Excellence in Procurement study of nearly 300 global firms (average US$10 Billion, revenues). It showed that CEOs have much higher expectations of getting innovation and growth projects from procurement than they are getting today.
It also showed that nearly 80% of the study’s leading companies are already using metrics for measuring procurement’s innovation, compared with about 20% of the lagging companies. So innovation is clearly important within procurement.
The second “aha!” moment came courtesy of Business Travel News and its annual list of the 25 Most Influential Executives in the Business Travel Industry Industry. Of the 25 people listed, only three struck me as named for their innovative efforts.
The rest of the Top 25 were named mainly for their powerful ( and mostly positive) influences on their parts of the travel industry. Achievements fell under the headings of mergers, acquisitions and alliances for the ten suppliers, and for promoting industry rules, regulations and standards by the twelve (12!) government and trade association executives.
What’s starkly missing from this list? New travel procurement technology! Too narrow? OK, how about new travel technology – of any kind??
Folks, travel is a really big industry. It’s far from frictionless – lots of opportunities exist for improving the way we source, transact, record and analyze our travel. That there were no technology leaders named to this list is – well, you pick the right word: baffling, frustrating, sad…”good” is not an option.
Enough whining. On to solutions. You, Respected Reader, need to identify a problem you see somewhere in the travel category. The messier and more pervasive, the better. Grab a supplier by the neck, stick your two noses into the roots of the problem, and get excited about solving it.
Good luck! I hope we’ll soon be reading your names on BTN’s list of Top 25 Executives!
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