Update: Here’s a more current post that gives you the 3-minute condensed version of this presentation, including the most popular slides.
Here’s what I presented today at the CASMA conference:
“Future Innovations in Airline Distribution”
The key contents of this speech covered:
- Notable past innovations in airline distribution
- Future trends that will impact the travel industry (e.g., aging population,virtual tourism)
- Three future innovations
- A new shopping cart and a new aisle for buying travel (think Amazon)
- A rich customer profile (not a profile of a rich customer)
- Social PNRs
By “social PNRs”, I mean a pool of reservation records that can be accessed and manged in ways that benefit the travelers. TripIt has made a great start in this area, but it can and should be extended much, much further. More on this later!
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Am interested with the complete presentation materials. Am currently doing my project regarding our own distribution channel and llke to know more about this
Here is the link to the full presentation:
I’ve also updated the original post so that it also links to this file. Keep in mind that the slides have little text, as I commented on the images to make my points. Please let me know if you’d like to discuss any of this offline.