The Future of Airline Distribution

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Update: Here’s a more current post that gives you the 3-minute condensed version of this presentation, including the most popular slides.

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Here’s what I presented today at the CASMA conference:

“Future Innovations in Airline Distribution”

The key contents of this speech covered:

  • Notable past innovations in airline distribution
  • Future trends that will impact the travel industry (e.g., aging population,virtual tourism)
  • Three future innovations
    • A new shopping cart and a new aisle for buying travel (think Amazon)
    • A rich customer profile (not a profile of a rich customer)
    • Social PNRs

By “social PNRs”, I mean a pool of reservation records that can be accessed and manged in ways that benefit the travelers.  TripIt has made a great start in this area, but it can and should be extended much, much further.  More on this later!

This entry was posted in Airlines, Distribution, Innovation, Travel Technology and tagged , , , , , , , , . Bookmark the permalink.

3 Responses to The Future of Airline Distribution

  1. Pingback: “Future Innovations in Airline Distribution” Condensed « Gillespie's Guide to Travel Procurement

  2. neriz gravador says:

    Am interested with the complete presentation materials. Am currently doing my project regarding our own distribution channel and llke to know more about this

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