Category Archives: Data

The Hourly Cost of Air Travel

Road warriors, by definition, do a lot of traveling. All their airline tickets add up to some pretty big expenses, as do the hours they spend inside airplanes. Why not take those two pieces of data and show what it … Continue reading

Posted in Airlines, Data, Metrics and KPIs | Tagged , | 4 Comments

What’s The Real Goal of a Travel Program?

  Quick – name three metrics that travel managers care most about…and no, you can’t say savings, savings and savings. Savings, for sure, maybe followed by discounts and policy compliance, or average ticket price/room/car rate.    These are time-tested, industry-accepted, … Continue reading

Posted in Data, Innovation, Travel Management, Travel Procurement, Traveler Friction | Tagged , | 52 Comments

Manage Travelers and Their Taxes with Traveler Data

Sure, payroll taxes are not in scope of a travel manager’s job.  But there is a great way for travel managers and TMCs to add real value here by being proactive with traveler data. Curious? The Problem Many countries and other … Continue reading

Posted in Data, Travel Management | Tagged , | 5 Comments

Survey Says: Biggest Analytical Pain Points Are…

* Quantifying savings (36%), and measuring the traveler experience (16%) * Working with travel technology tools, e.g. self-booking, expense reporting and data reporting tools (34%), and the airline category (20%) * Deciding how to structure the analysis (22%), getting good … Continue reading

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Travel Buyers, What’s Your Big Analytical Pain Point?

A lot of folks in the travel industry don’t enjoy the numbers side of the business nearly as much as they do the people side.  Fair enough, as the whole industry is built on the premise of building better interpersonal … Continue reading

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Why Data Predicting Trumps Data Reporting

Quick – name a travel metric that your CFO would pay a lot of money to predict reasonably well. Next year’s travel savings? Maybe. Next year’s travel spend? Maybe.  But he won’t pick your firm’s future travel policy compliance rate, … Continue reading

Posted in Data, Metrics and KPIs, Travel Management | Tagged , | 3 Comments

Solving the Blah-Blah Travel Data Problem

Travel managers routinely rank travel data as one of their most important issues. Yet AirPlus recently reported that 56% of North American travel managers surveyed said they would not be willing to pay for better travel data. OK, so let’s … Continue reading

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Travel Data and Airline Sourcing Education Decks

You gotta love the 40 good folks who gave up a beautiful Sunday in San Diego to talk travel data.  I delivered a 6-hour workshop for GBTA on this topic, and am proud to report that not one person fell … Continue reading

Posted in Airlines, Data, Education, Metrics and KPIs | 2 Comments

I’m back in the analytics game with tClara

Many of you know that I sold my last company, Travel Analytics,  back in 2006.  I had a 5-year non-compete, and filled my time doing a fair amount of speaking and training, and of course writing here on whatever caught … Continue reading

Posted in Consultants, Data, Metrics and KPIs, Travel Procurement | Tagged , , | 10 Comments

What’s the airline’s cost of your ticket?

How helpful would it be to know the airline’s cost of any ticket? Procurement pros often use cost modeling to estimate profit margins, then use that as  context for price negotiations. But airline pricing doesn’t depend much (some would say … Continue reading

Posted in Airlines, Data, Innovation, Travel Procurement | Tagged , , | 9 Comments